# capstanservices.com > AI-optimized mirror of capstanservices.com containing 25 pages totalling 34,750 words of clean markdown content, structured data, and semantic HTML. Original source: https://capstanservices.com/. Last updated: 2026-06-15T23:09:04.532Z. Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG). ## Homepage - [Cache Index - capstanservices.com](/content/index.html): Index of 6 cached pages and 0 generated product pages ## Articles & Blog Posts - [articles/2016/9/13/exchange-2010-server-certificates/index.html](/content/articles/2016/9/13/exchange-2010-server-certificates/index.html) (1 words) - [Email Security: An Oxymoron](/content/articles/2018/4/5/email-security/index.html): Email security is a topic that has been getting more attention in the media recently.  We are also seeing a spike in instances of email based attacks at our customers and I believe that now is a good time to set the record straight on email.  I will cut to the chase right here and , Email security is a topic that has been getting more attention in the media recently.  We are also seeing a spike in instances of email based attacks at our customers and I believe that now is a good time to set the record straight on email.  I will cut to the chase right here and say that email is not secure.  Period.  Are there ways to securely communicate using email as a part of the process? Yes.  But email itself is inherently insecure and you should consider everything that you send in email as being public. (1,790 words) - [Technology for Startups - Part 2: Your Website](/content/articles/tech4startups2-website/index.html): It’s likely that you will begin your journey as a startup with a website. This is a natural starting point. We often get calls from startup’s with the question “How much does it cost to create a website for my new company?” This is normally in response to a web developer that is selling a package, (2,339 words) - [IT Security: A mindset not a solution](/content/articles/2020/4/10/it-security-there-is-no-silver-bullet/index.html): This article is being written in surreal times. We are living through a truly worldwide pandemic called COVID 19 which has created a shutdown of businesses throughout the globe and has a large portion of the word under various levels of human lock-down. It’s crazy times. We are in fear of an invi, (1,458 words) - [Virtualization and Hypervisors for the businessperson](/content/articles/virtualization/index.html): What is Virtualization? Virtualization is actually a very simple concept. When we say “virtualization” in technology we are talking about something that at one time was a physical device but is now able to be replaced by software. The best example to explain this is a virtualized PC. Lets say yo, (1,323 words) - [The “Resistance to Change” Disconnect](/content/articles/2017/7/27/the-resistance-to-change-disconnect/index.html): As and executive you deal with both change and resistance to change on a daily basis.  You know how to deliver the message of change even in the most sensitive of situations and have successfully facilitated change for years.  It all works great until you try to make positive chang, As and executive you deal with both change and resistance to change on a daily basis.  You know how to deliver the message of change even in the most sensitive of situations and have successfully facilitated change for years.  It all works great until you try to make positive changes to technology.  But why? In this article we delve into what I call the "Resistance to Change Disconnect".   Change does not work that same in the world of Information Technology and any manager who needs to effect change in technology needs to understand this.  Read on to learn about to best deliver changes in technology and you may be surprised to learn that it's easier than you ever imagined! (1,319 words) - [Prepare your IT infrastructure for Coronavirus](/content/articles/2020/3/9/prepare-your-it-infrastructure-for-coronavirus/index.html): Coronavirus is here and the evidence can be seen throughout the day. Store shelves are empty as everyone prepares for the worst by hoarding everything from toilet paper to cleaning supplies. This may seem like a crazy panic to many but the reality is that there is big unknown and we need to try an, (1,634 words) - [How to Setup Automatic Logon on Windows 7](/content/articles/2016/4/14/how-to-setup-automatic-logon-on-windows-7/index.html): You may need to setup a machine to to automatically login to windows in order to always have the machine logged in after a reboot.  This is handy for environments like a Library where that are large numbers of public machines or in cases where machines may be used as digital signage and nee, (596 words) - [Managing Technology Finances - Part 1: The challenges](/content/articles/2020/6/18/managing-technology-finances-part-1-the-challenges/index.html): Technology and finance don’t go together well. This is an unfortunate fact of life when you are managing an IT department. A fact that you MUST deal with the finances in an IT department even if it’s a challenge. The underlying problem is that Technology presents many financial scenarios and chall, (1,706 words) - [SQL Server Express: Limitations of the free version of SQL Server](/content/articles/2019/7/11/sql-server-express-limitations-of-the-free-version-of-sql-server.html): Microsoft SQL Server comes in multiple versions and the price points vary dramatically. The entry level version is SQL Server Express which is a limited version but is free. We are often asked by clients if they need to buy a paid version of SQL Server since SQL can be quite expensive to purchase., (1,152 words) - [Cannot select multiple items in Outlook 2013](/content/articles/2017/9/1/cannot-select-multiple-items-in-outlook-2013/index.html): Selecting multiple items in Outlook has always been a pretty simple task.  To select a group of items you click on the first item and then hold down the Shift key while to select the last.  This will select all the items between the first and last.  You can also use the Co, (370 words) - [Unable to delete a user in Active Directory due to insufficient Privileges](/content/articles/2017/11/7/unable-to-delete-a-user-in-active-directory-due-to-insufficient-privileges.html): IT is not uncommon to get an error stating that you have insufficient privileges in windows, but you may get the following error even when you are an administrator: You do not have sufficient privileges to delete CN=iPhone$ABCDEFGHIJK..., (588 words) - [SNMP Monitoring](/content/articles/2018/10/4/snmp-monitoring/index.html): Simple Network Monitoring Protocol (or SNMP for short) is a very well established technology for monitoring devices on your network. This protocol has been around for a while which means that it can be a bit arcane to work with but that is it also available on almost all modern day computer and net, (735 words) - [How to resolve the error "The program can't start because Qt5Widgets.dll is missing from your computer"](/content/articles/2016/4/14/how-to-resolve-the-error-the-program-cant-start-because-qt5widgetsdll-is-missing-from-your-computer.html): This article describes how to resolve the message at Startup: The program can't start because Qt5Widgets.dll is missing from your computer.  Try reinstalling the program to fix this problem. Reason for the Message This problem may occur after removing Malware Bytes due to a run key , (288 words) - [Technology for Startups - Introduction (Part 1)](/content/articles/tech4startups1-intro/index.html): As a managed Services company we occasionally get calls from new entreprenurs looking to get their company setup with technology. As the founder of Capstan Services I have been through this process and I have also helped a number of other’s navigate the process. The process can seem confusing and , (665 words) - [Tech Budgeting 101 for Small Businesses](/content/articles/2022/11/4/tech-budgeting-101-for-small-businesses/index.html): Tech Budgeting 101 for Small Businesses — Capstan Services, Tech Budgeting 101 for Small Businesses — Capstan Services (745 words) - [Intro to Managing IT](/content/articles/2017/7/27/intro-to-managing-it/index.html): We are please to announce a new series of articles that discusses how a C-Level executive can better manage an Information Technology department. The interface between the C-Suite and the IT staff is always a challenging one and it's an area that we excel in. Read this article and the upcoming posts, We are please to announce a new series of articles that discusses how a C-Level executive can better manage an Information Technology department. The interface between the C-Suite and the IT staff is always a challenging one and it's an area that we excel in. Read this article and the upcoming posts to learn the in's and out's. Take your companies technology to the next level and increase productivity and profitability at the same time. Win-Win. (507 words) - [Dell XPS 15 Screen Troubleshooting Boot Options](/content/articles/2016/5/2/dell-xps-15-screen-troubleshooting-boot-options/index.html): This is a quick article to share a bit of knowledge about the Dell XPS 15 Laptop and some of the options that are available for troubleshooting.  We learned this after a very long call with the Dell support team to get service on an XPS 15 which has a problem with it's LCD Panel.  , (334 words) - [How to make Windows 10 automatically change timezones](/content/articles/2019/3/5/how-to-make-windows-10-automatically-change-timezones.html): For those of us who travel a lot it is imperative to have your computer update the timezone automatically when you change timezones. Unfortunately it can be a bit tricky to get Windows 10 to automatically update the timezone. In this article we will walk through the common pitfalls that you need t, (252 words) - [HOWTO: View full email header information in Microsoft Outlook for Office 365](/content/articles/2020/8/4/howto-view-full-email-header-information-in-microsoft-outlook-for-office-365.html): There are occasions when you need to view the full header details of an email message.  This data is not readily available in Microsoft Outlook.  This article walks through how to pull up the full header from and outlook message. Steps to view email header information Open the , (238 words) - [Outlook error: The name cannot be matched to a name in the address list](/content/articles/2021/5/14/outlook-error-the-name-cannot-be-matched-to-a-name-in-the-address-list.html): Problem When you try to login to an IMAP account in Outlook you may get the error: The action cannot be completed. The name cannot be matched to a name in the address list., (156 words) - [Romance Scams](/content/articles/2024/2/13/romance-scams/index.html): Romance Scams are increasing in frequency and sophistication. Protect yourself., Romance Scams are increasing in frequency and sophistication. Protect yourself. (73 words) - [Articles](/content/articles/index.html) (12,493 words) - [sitemap-xml.html](/content/sitemap-xml.html) (3,988 words) ## Resources - [Full Page Index](/index.html): Browse all cached pages with rich metadata - [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines - [XML Sitemap](/sitemap.xml): Machine-readable sitemap for crawler discovery - [Robots.txt](/robots.txt): Crawler directives